MIB Group, Inc. ("MIB") is a membership corporation owned by approximately 420 member life and health insurance companies in the United States, Canada and Caribbean region. MIB's business model is sometimes described as an "information exchange" because MIB members contribute underwriting data about insurance applicants to the MIB database that may be useful to other members that later search the database with the authorization of the insurance applicant.
In other words, when you apply for an individually underwritten life, health, disability income, critical illness or long-term care insurance policy, you are asked a number of health questions that help the insurance company determine an appropriate risk classification. With your authorization, MIB's "Checking Service" may provide an alert to the member company if you either forget to answer an application question correctly or you knowingly omit information that may be relevant to the underwriting process. Once the member completes the underwriting of your application, if you have any conditions or avocations that are significant to underwriting, then they may be reported to MIB in the form of a brief report.
Since its establishment in 1902, MIB has been committed to maintaining the confidentiality and security of the information entrusted to it, and to protecting the privacy of the individuals to whom it pertains. This commitment is as important to us today as it was when the organization was founded. Your privacy is a priority, and we go to great lengths to protect it by acting in accordance with the following principles:
Through MIB's Checking Service, MIB member companies report limited information (sometimes described as a "brief report") that is significant to underwriting an application for life, health, disability income, critical illness or long-term care insurance. The reports, if any, are brief summaries of one or more medical conditions or other conditions (typically hazardous avocations and adverse driving records) that are reported by the member company in a proprietary and highly confidential coded format. These reports act as alerts to members in the event that you fail to answer application questions fully and accurately as a result of inadvertence or intentional conduct. MIB does not collect, maintain or store any medical records in its database such as medical or paramedical examination reports, attending physician statements, lab test results or x-rays. Further, an MIB record does not include the member company's underwriting decision or whether a policy was issued and accepted by the applicant.
MIB's members will not search MIB or report information about you to MIB without first: (i) providing you with the "MIB Pre-Notice" that explains MIB's role in the underwriting process; and (ii) obtaining a signed authorization from you that names MIB as an information source and allows the member to make a brief report to MIB using MIB's proprietary codes. MIB requires its members to take these steps pursuant to MIB's longstanding General Rules. With the exception of data from the U.S. Department of Treasury on "Specially Designated Nationals" (or "blocked persons"), Canada's Office of the Superintendent of Financial Institutions (OSFI) list, and a code that is generated by MIB to represent a high frequency of insurance application activity in the previous seven years, MIB receives the information that is incorporated into its information exchange exclusively from its member life and health insurance companies.
With your authorization, MIB shares individually identifiable information about you with its member life and health insurance companies (or their service providers who are acting on the member's behalf in the underwriting process), with you directly, and as otherwise required or allowed by law.
If there is any individually identifiable information about you in MIB's Underwriting Services database, it will only be used by a member life or health insurance company to detect and deter insurance fraud or abuse, as described above, or for the member company to perform compliance activities or quality functions.
To help ensure that MIB only reports relevant and timely information about individuals in its database, MIB's reports to members will include information (for example, MIB codes) that has been furnished to MIB by a member within the prior 7 years (except as prohibited under applicable law), after which MIB codes are removed from MIB Consumer Files.
MIB and its member companies are firmly committed to adopting and maintaining procedures that maximize the accuracy, timeliness, and completeness of reports made to MIB.
MIB firmly believes that every consumer should be entitled to know the contents of his or her Consumer File maintained by MIB and to correct any inaccurate or incomplete information that is included in the record. Therefore, you may obtain a free copy of your MIB Consumer File (if any). For more information on how to request a copy of your MIB Consumer File from MIB, please visit: http://www.mib.com/request_your_record.html. For your protection, MIB will collect your full name (including any past names or aliases you might have used), gender, mailing address, telephone number, date of birth, place of birth, occupation and social security number (or Social Identification Number for Canadian residents) before providing your file to you. This information will be collected and maintained securely by MIB and will be used solely to process your request for a copy of your MIB Consuer File. Specifically, the personal information that you provide to MIB will be used only to verify your identity (which may include the use of a third-party identity verification service), to conduct an accurate search of MIB's master data file and to make a reasonable effort to confirm that the search results (if any) actually relate to you.
If you believe that your MIB Consumer File is inaccurate or incomplete, you may contact the MIB Disclosure Office and request a reinvestigation with the MIB member that reported the information about you to MIB. For more information on how to request a reinvestigation, please visit: http://www.mib.com/how_to_dispute_your_consumer_file.html. In order to initiate a reinvestigation, MIB will collect your full name, address, date of birth, place of birth, your Social Security Number or Social Identification Number (Canada), as well as a description of the information in dispute and the specific reasons why you believe the information is inaccurate or incomplete. This information will be collected and maintained securely by MIB and will be used solely to process your request for a reinvestigation.
MIB is committed to safeguarding any personal information that it collects and/or maintains to reduce the risk of unauthorized disclosure, modification, or destruction, whether accidental or intentional. To accomplish this, MIB employs administrative, physical and technical safeguards that comply with applicable laws. In addition, before sending information to MIB, the reporting member insurance company encodes the information using a highly confidential and proprietary coding system designed by MIB to protect the confidentiality of the information and to protect your privacy.
In addition to MIB's use of codes, MIB implements and enforces robust security standards and policies through its Enterprise Security Program that are designed to protect the security, integrity and confidentiality of any individually identifiable information.
In addition to MIB's Underwriting Services, MIB also provides subscribing members with access to TransUnion's Identity Manager Verification Service (IDMV) (a service provided by TransUnion Risk and Alternative Data Solutions, Inc., "TRADS") for their U.S. life insurance applicants. In other words, when using MIB's services, MIB's members may submit an identity verification inquiry that is sent to TRADS to verify an applicant's identity. By obtaining a TransUnion IDMV report, MIB members verify the identities of their customers in order to ensure the quality of their business, manage identity risk, prevent identity fraud, and comply with their obligations under the USA Patriot Act (anti-money laundering and customer identification programs). These reports are used solely for identity verification and cannot be used to determine an individual's eligibility for insurance. In order to obtain an IDMV report from TRADS, the member company must supply TRADS the following:
First, Last Name, Date of Birth
City, State, Zip
Country (U.S. only)
Social Security Number
When your personal information is provided to request an IDMV report from TRADS,2 MIB safeguards any information in its possession to reduce the risk of unauthorized disclosure, modification, or destruction, whether accidental or intentional. To accomplish this, MIB employs administrative, physical and technical safeguards that comply with applicable laws. MIB does not retain a copy of the IDMV report, make a record of the identity verification inquiry for your MIB Consumer File or incorporate the identity verification report contents into your MIB Consumer File. To learn whether an MIB member company obtained an IDMV report under this program, please contact the member company to which you applied for insurance.
Apart from MIB's Underwriting Services and TRADS' IDMV Services described above, MIB may also from time to time provide services to its member companies that require them to share your personal information with MIB.3 Examples include Protective Value Studies and Cross Check Services, which do not have any role in determining your eligibility for insurance or benefits. From time to time, MIB also provides reports and prepares studies for the insurance industry utilizing information derived from the MIB Underwriting Services database that has been made non-personally identifiable (i.e., it has been de-identified in accordance with applicable law so no individual can be identified by name or other attributes) and aggregated. Because of de-identification, no specific individual's information is (or can be) attributed to him or her, and the de-identified information of many individuals is aggregated and reported as a group. The most prominent example of such a report is the MIB Life Index, which is used as an industry proxy for U.S. insurance application activity and is released monthly to a large nationwide audience. You may rest assured that MIB applies the same safeguards to any personal information that is used to perform these ancillary services in accordance with its mature information security program.
This policy is provided for informational purposes only and the principles set forth in this policy do not create any contractual obligations or terms with, or confer any warranties to, any individual. If you have any questions or comments about these Principles Governing MIB’s Collection and use of Personal Information, please e-mail firstname.lastname@example.org.
Last updated: July 2018
1TransUnion Identity Manager Verification Services (IDMV) is a service provided by TransUnion Risk and Alternative Data Solutions, Inc.
3As indicated in FN 2, MIB members are permitted by law to disclose your personal information to MIB for the performance of certain services necessary for the administration of your policy or for the performance of its operations.